bajai live Responsible Gaming
Gaming should be a source of enjoyment, not stress. bajai live believes every player should play consciously and within their own limits. On this page you will find the self-exclusion feature, deposit limits, warning signs, and ways to get help when needed.
What does responsible gaming mean?
Online gaming or betting is enjoyable only when done within a personal budget, voluntarily, and with full awareness. Responsible gaming means staying in control of your time and money, and not treating it as a source of income or a solution to problems. Betting is an entertainment activity — there is no guaranteed win, and the possibility of losing is always there.
Under bajai live's Terms and Conditions, each player is responsible for their own account and betting habits. The platform is committed to maintaining an environment where players stay safe and can easily seek help when needed.
Before you start playing, ask yourself: Am I spending more than my set budget? Am I betting more to recover money I've lost? Is my family or work being affected by this? If the answer to any of these is yes, it's time to seek help.
You can find answers to more questions about responsible gaming in our FAQ section, which covers everything from setting limits to closing your account.
Self-limit features
bajai live offers several protective features to help players stay in control of their gaming.
Deposit Limit
Set a cap on how much you deposit per day, per week, or per month. Once set, it takes effect immediately, and a waiting period applies if you want to increase it.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, the system will automatically log you out so you don't spend more time than intended.
Self-Exclusion
If you feel you need a break, you can temporarily close your account for a set period — from 7 days up to a longer-term break.
Permanent Account Closure
You can also close your account permanently if you choose. Once this decision is made, the account cannot be reopened. Contact our 24/7 live chat and the team will guide you through the process.
Gaming History Review
You can view your betting history, deposit and withdrawal records at any time from the account section. Reviewing your own habits is the first step toward responsible gaming.
Direct Support
Contact us via 24/7 live chat to set any limit or activate self-exclusion. The team is ready to assist in both Bengali and English.
Warning signs of problem gambling
If you notice any of the signs below in yourself, pause and consider seeking help.
Betting more to recover lost money
The tendency to place larger bets after a loss in order to win back money — this is the most common sign of problem gambling.
Spending beyond your budget
Spending more than the set amount, even using money meant for essential household expenses on betting.
Strain on family and relationships
Lying to family because of gambling, avoiding friends, or creating distance in relationships.
Difficulty focusing on work or studies
Being unable to concentrate on work or studies due to thoughts about betting, or frequently missing the office or class.
Restlessness when unable to play
Feeling anxious, irritable, or restless when unable to play — this is a sign of dependency.
Borrowing money to bet
Taking loans for betting, borrowing money from people you know, or breaking into your savings.
Where to get help?
Seeking help before things get worse is the smart move. Below are the different ways you can get support.
bajai live Live Chat
Our live chat support team is available 24 hours a day, 7 days a week in Bengali and English. Contact us now to set up self-exclusion or a limit.
Email Support
If you want to share your situation in detail, write to our support email. The team will respond quickly and confidentially.
Talk to a family member
Let a trusted family member know about your situation. They can help you make the right decision and find professional support.
Professional counselling
Seeking advice from a mental health professional or counsellor is not a sign of weakness — it is a courageous and right step. Mental health services in Bangladesh are more accessible now than before.
bajai live's accountability
bajai live is not just an entertainment platform — it is an environment where player safety is the top priority. To learn more about us, read our About Us page, which has more information about our values and goals.
- Account registration for those under 21 is actively prevented.
- Automatic alerts are sent when suspicious gaming patterns are detected.
- Self-exclusion requests are acted on promptly — no delays.
- The support team is trained in responsible gaming and provides help without judgment.
- Every player's information is stored with full confidentiality. Learn more in our Privacy Policy.
- Betting is an entertainment activity — not a way to earn money. This is always made clear.
Core principles of safe gaming
Set your budget first
Before you play, decide how much you are willing to spend and stick to that limit.
Keep your time limited
Take regular breaks instead of playing for long stretches at a time. Use the session timer.
Check your state of mind
Avoid betting when you are stressed, sad, or angry — decisions made at those times are rarely good ones.
Accept losses as normal
Losing is a normal part of betting. Do not place more bets to try to win back what you have lost.
Responsible Gaming FAQ
Answers to the questions players ask most about responsible gaming.