FAQ
bajai live FAQ — Answers to all questions about deposits, withdrawals and games
From depositing money to slot games, live dealer tables and account security — here you will find detailed answers to the most common questions that come up while playing at bajai live.
৳200Minimum Deposit
৳800Minimum Withdrawal
5–30Minutes to Withdraw
This page organises the most common questions from bajai live users into five sections: deposits via bKash and Nagad, live dealer game rules, account security at bajai live Casino, slot game strategy, and the withdrawal process. Every answer is written with the real experience of Bangladeshi players in mind. If you cannot find the answer to your question, contact details for our support team are provided at the bottom of the page. Please note that you must be at least 21+ to play at bajai live.
Table of Contents
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Section 1
How to Deposit
bajai live does not charge any deposit fee. However, your mobile wallet — bKash, Nagad, Rocket or Upay — may apply its own transfer charges according to its terms. These vary by wallet operator. The minimum deposit starts at ৳200 — amounts below this cannot be deposited.
bajai live currently supports deposits through four mobile wallets: bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet of Dutch-Bangla Bank. A minimum of ৳200 is required for each method. These options are widely available across Bangladesh and process quickly.
Deposits usually reflect in your account within a few minutes. If it has not arrived after 15–20 minutes, check your wallet app to confirm the transaction was successful and save the transaction ID or reference number. Then contact bajai live's 24/7 live chat with that number for a quick resolution.
After logging in to bajai live, go to the deposit page and select bKash. Enter the amount (minimum ৳200), then send money from bKash to the number provided. Once payment is complete, enter the transaction ID in the confirmation box. Your balance will be credited within a few minutes.
Yes, the steps for depositing with Nagad are just as straightforward as with bKash. On the deposit page, select Nagad, enter the amount, and make the payment to the number shown. Once the payment goes through, you will receive a confirmation SMS from Nagad. Keep that reference number handy in case you need to contact support.
Section 2
Live Dealer Games
Betting limits vary across different tables in the bajai live live casino. There are generally low-limit tables for players with smaller budgets and high-limit tables for experienced players. Limits are displayed before you open a table, so you can choose one that fits your budget.
In live roulette, a spinning wheel contains numbers from 0 to 36. You can bet on one or more numbers, a colour (red/black), or odd/even. When the dealer spins the ball, it lands on a number — that number wins. Betting on a specific number pays more but has lower odds; betting on colour gives you roughly a 50% chance. Evolution and Ezugi live roulette tables are available at bajai live.
Yes, the bajai live live casino works well on mobile browsers. It runs on both Android and iOS devices. With a stable internet connection the video stream stays smooth. You can also download the bajai live app to play live dealer games on mobile — the app is available through the official channel.
Yes, Teen Patti and Andar Bahar are available in the live casino section of bajai live. Teen Patti — also known as three-card — is a game where you build the best hand from three cards. In Andar Bahar, the dealer places a joker card and you bet on whether a card of the same value will appear on the left side (Andar) or the right side (Bahar). JILI's TeenPatti Joker and Teen Patti 20-20 are both available.
Section 3
Account Security
Yes, bajai live uses SSL encryption to protect users' personal and financial information. Encryption is active while data is transferred between your device and the server. This means third parties cannot easily read or alter your information. For full details, read the privacy policy.
If you suspect unauthorised access, change your password immediately and contact bajai live via live chat or email support. You can request a temporary account lock. Also change your bKash or Nagad PIN. Check where the login came from and end any sessions on unrecognised devices.
Never. bajai live or any legitimate organisation will never ask for your OTP, bKash PIN or Nagad PIN. If someone asks for this information, it is fraudulent. Keep your OTP and PIN to yourself — do not share them with anyone over the phone or in chat. If you receive a suspicious message, report it directly to our support team.
A strong password should include uppercase and lowercase letters, numbers, and special characters (such as @, #, !) and be at least 10 characters long. Do not use your bajai live password on any other site. Change your password regularly and instead of storing it on your phone or on paper, use a trusted password manager.
Section 4
Questions about Slot Games
In progressive jackpot slots, a small portion of every bet is added to a central prize pool. The prize keeps growing until someone wins it. When a player meets the jackpot condition — usually a specific combination of symbols — they receive the entire prize. Games of this type are available in the jackpot section of bajai live.
Many slot games have a demo or free-play mode where you can understand the rules and features without using real money. Winnings in demo mode are not credited to your real account. Trying a new game in demo mode before playing with real money is a good habit — it gives you a feel for the mechanics and bonus triggers.
If you are playing on a small budget, look for slots with a low minimum bet and a relatively high RTP. Games like PG Soft's Fortune Tiger or Fortune Rabbit are well suited for lower budgets. The slots section of bajai live lets you filter games to find the right one. Set a budget for each session before you start.
Volatility, or variance, describes how a slot pays out. High-volatility slots can pay large prizes but wins come less frequently — they require patience and a larger budget. Low-volatility slots pay smaller prizes more often, so your balance lasts longer. It is worth choosing volatility based on your own playing style.
RTP, or Return to Player, is a percentage that gives a theoretical idea of how much players get back from their total bets over the long term. For example, Mahjong Ways 2 has a maximum RTP of 96.95%. A higher RTP means the game returns comparatively more over time. However, RTP is an average figure — the outcome of each individual spin can vary completely.
Section 5
How to Withdraw
The minimum withdrawal amount at bajai live is ৳800. Withdrawal requests below this amount are not processed. You will not be able to submit a withdrawal request until your balance is ৳800 or more. Always keep your withdrawal amount above this limit.
No. bajai live only processes withdrawals to a mobile wallet registered in the account holder's own name. Whether you withdraw via bKash, Nagad, Rocket or Upay, the wallet must be in your own name. Sending to another person's number is not possible and may cause issues with account verification.
Withdrawals are usually processed within 5–30 minutes. However, your first withdrawal may require identity verification or additional documents, which can take a little longer. Unmet bonus wagering requirements can also cause a delay. If you still have not received it after 30 minutes, contact live chat with your request ID.
The bajai live support and payments team is active 24 hours a day, 7 days a week. So withdrawals at night or on weekends are generally processed within 5–30 minutes, just like on weekdays. However, processing may also depend on the wallet operator's own procedures, such as those of bKash or Nagad.
bKash withdrawals are usually completed within 5 to 30 minutes. A successful withdrawal triggers an SMS confirmation from bKash. If more than 30 minutes pass and the money has not arrived in your wallet, check your transaction history in your bajai live account and contact support if needed.
Need more help?
Contact Support directly
If you didn't find a solution to your problem in the questions above, bajai live's support team is ready to help. Support is available in both Bengali and English. You can also use these channels if you want advice on responsible gaming.
24/7 Live Chat
For any issue, talk to us on live chat any time of the day or night. The chat button is at the bottom-right corner of the site — start from there. It usually takes no more than a few minutes to get a response.
Email Support
For complex issues or if you need to send documents, contact us by email. Our support email: